COVID-19 Update: Click here for more information.

Frequently Asked Questions

Last updated February 20, 2020

  • Q.How long does it typically take to paint my condo?

    A.One day for a “Refresh” and two days for a “Colour Change”.

  • Q.Is the quote I see online the final price I will pay?

    A.That is right – what you see, is what you pay. All materials and prep work included.

  • Q.What kind of paint do you use?

    A.We use the top grades of paint from every manufacturer, whether it be Dulux, Sherwin-Williams or Benjamin Moore.

  • Q.What do I have to do to prepare my house for painting?

    A.Remove all wall art and pictures from the wall, empty your closets of personal belongings (if closets are to be painted), and try to move any furniture to the middle of the room, creating a three foot space around the perimeter of the walls to work with. Don’t worry if you can’t move that heavy couch, we will happily give you a hand.

  • Q.Do you move all the furniture?

    A.We are happy to help move some of your larger items for you. Please give us a heads up prior to arrival to ensure we have the appropriate workforce to meet your needs. Please note, we do not touch art, valuables or remove any clothing or personal belongings from your closets. We ask any items on the wall be removed prior to our arrival.

  • Q.Is PMC covered by WSIB and Liability Insurance?

    A.PMC is fully WSIB compliant and carries $5,000,000 in liability insurance, well above the $2,000,000 industry standard. We are also bonded for good measure ☺.

  • Q.What forms of payment do you accept?

    A.We accept all forms of payment including Cash, Cheque or Credit Card.

  • Q.Do you use your own employees or do you use sub-contractors?

    A.We use a combination of salaried employees and exclusive to us sub-contractors.

  • Q.Do you offer a warranty?

    A.Yes, all of our condo painting projects come with an industry leading 3 year warranty!

  • Q.Can I choose a specific brand of paint to use?

    A.Your price includes the highest quality paint from the top manufacturers, however, we are happy to substitute this out for a brand of your choice. Please note, an additional cost may occur.

  • Q.I already have some paint. Will you use it?

    A.Yes, we will credit you $25 per gallon for paint provided. Please note, if you do provide your own paint, we can no longer honour a warranty, as we cannot be sure of the quality or age of the paint and how it was stored.

  • Q.Can payments be made in installments?

    A.We require a 20% deposit with the balance due upon completion.

  • Q.Will there be fumes? I have allergies

    A.We only use paints with VERY low or zero VOC’s (Volatile Organic Compounds). Smells will be very minimal, if at all. All paints are safe for human interaction.

  • Q.Will you protect my floors/carpet?

    A.Absolutely – we always use drop sheets in areas of work!

  • Q.Do you provide touch up paint after?

    A.Any remaining paint is left with the homeowner for later use as touch up paint. Upon request, we will remove and safely dispose of any left over paint.

Have a question?

PaintMyCondo.com did an excellent job for us. Their attention to detail was appreciated. We highly recommend them!– Kimberley McCavitt Plomp

These guys did a great job painting my condo. I love their online quoting tool too - makes it easy to get an accurate estimate on the cost of the job. Trevor did a great job painting and Dan was super friendly. Thanks Shawna for the reco!– Lisa Bassett

Rates were right on point, and the only time I spent on the entire job was about 1 hour.. that was shopping for colours, filling in my online order, and then letting the painters in to do the job.– Mike F.

After receiving an extremely inflated estimate from another highly-rated condo painting company, Daniel and The Painting Hub were a breath of fresh air. Great customer service started with the ease of the PaintMyCondo online quote.– Charlene & Gavin

Extremely friendly and professional service! Were able to fit me into their schedule very quickly and did an amazing job. Very quick as well - entire condo painted in one day. Would definitely recommend to friends and family.– ZZ Lee

Painters were extremely professional and kind. Worked very quickly and cleaned up after themselves well. They even sanded down the walls where there were patches and blemishes.– Shawn F.