Frequently Asked Questions

Here, you'll find most of the frequently asked questions we receive. If you have a question not answered here, please do not hesitate to contact us to inquire!

  • Q.How long does it typically take to paint my condo?

    A.One day for a “Refresh” and two days for a “Colour Change”.

  • Q.Is the quote I see online the final price I will pay?

    A.That is right – what you see, is what you pay. All materials and prep work included.

  • Q.What kind of paint do you use?

    A.We use the top grades of paint from every manufacturer, whether it be Dulux, Sherwin-Williams or Benjamin Moore.

  • Q.What do I have to do to prepare my house for painting?

    A.Remove all wall art and pictures from the wall, empty your closets of personal belongings (if closets are to be painted), and try to move any furniture to the middle of the room, creating a three foot space around the perimeter of the walls to work with. Don’t worry if you can’t move that heavy couch, we will happily give you a hand.

  • Q.Do you move all the furniture?

    A.We are happy to help move some of your larger items for you. Please give us a heads up prior to arrival to ensure we have the appropriate workforce to meet your needs. Please note, we do not touch art, valuables or remove any clothing or personal belongings from your closets. We ask any items on the wall be removed prior to our arrival.

  • Q.Is PMC covered by WSIB and Liability Insurance?

    A.PMC is fully WSIB compliant and carries $5,000,000 in liability insurance, well above the $2,000,000 industry standard. We are also bonded for good measure ☺.

  • Q.What forms of payment do you accept?

    A.We accept all forms of payment including Cash, Cheque or Credit Card.

  • Q.Do you use your own employees or do you use sub-contractors?

    A.We use a combination of salaried employees and exclusive to us sub-contractors.

  • Q.Do you offer a warranty?

    A.Yes, all of our condo painting projects come with an industry leading 3 year warranty!

  • Q.Can I choose a specific brand of paint to use?

    A.Your price includes the highest quality paint from the top manufacturers, however, we are happy to substitute this out for a brand of your choice. Please note, an additional cost may occur.

  • Q.I already have some paint. Will you use it?

    A.Yes, we will credit you $25 per gallon for paint provided. Please note, if you do provide your own paint, we can no longer honour a warranty, as we cannot be sure of the quality or age of the paint and how it was stored.

  • Q.Can payments be made in installments?

    A.We require a 20% deposit with the balance due upon completion.

  • Q.Will there be fumes? I have allergies

    A.We only use paints with VERY low or zero VOC’s (Volatile Organic Compounds). Smells will be very minimal, if at all. All paints are safe for human interaction.

  • Q.Will you protect my floors/carpet?

    A.Absolutely – we always use drop sheets in areas of work!

  • Q.Do you provide touch up paint after?

    A.Any remaining paint is left with the homeowner for later use as touch up paint. Upon request, we will remove and safely dispose of any left over paint.

Have a question?


M Bianchi

Positive: Punctuality, Quality

Our painter, Ugur, was fantastic!! I would recommend this company to anyone and everyone. Thanks for a great job.

Sandy Emerson

Positive: Quality

We needed to have our condo painted ASAP. We wanted to have it ready to put on the market. The first thing that attracted us to this company was their diligence, flexibility and value. Ugar was the painter that was sent to do the painting job. To our surprise he painted the whole condo by himself. Words cannot express the professional, courtious and humble mannerism that he displayed. This gentleman is such a hard worker, perfectionist and is dedicated to his work. He completed the job in a very timely manner. Kudos for everything that you did. He went above and beyond our satisfaction and expectations! We will , be definitely recommending Ugar. Also, we will be using him for any future painting projects. We would give him 5+ stars! Thanks again !!!

Alena Privalova

Positive: Professionalism, Punctuality, Quality, Responsiveness

Professional team of painters. Nice and clean work. Friendly communication starting from getting a quote to completing the job. Thanks

Sergio Grinstein

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Tracy Dillon

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I am a new condo owner and was nervous about repainting my unit. Ugur is an amazing painter. Kind, knowledgeable and walked me through process. And now my unit looks brand new. Thank you so much. A fantastic job.

Nader Abdo

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I was referred to this company by a friend and they've been great to me! I've used this company for two services in my short time owning a home. I had them paint my kitchen cabinets and it was amazing work, I get lots of compliments on it. I recently also asked them to do some wall and ceiling painting and again, amazing work. They are overall very easy to work with from the Sales Team to the Project Team - very friendly and informative.

Urbanlife Realty

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Paint My Condo did an excellent job painting and dry wall repairing of my downtown condo. They delivered on their promise to finish the job in one day and left my unit looking like new. I highly recommend their service.

Carol Retter

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Terrific company to deal with! They were very professional and did a great job painting the entire condo. I would highly recommend them!

The Condo Lounge

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Very pleased with the process from start to finish. Highly organized, efficient, and dependable. Makes the whole task of painting seem effortless!

Alyssa Dalipsingh

Positive: Professionalism, Punctuality, Responsiveness, Value

We booked this very last minute and it was actually the most affordable quote we got. Our home looks fantastic. Dan was very responsive and the invoice we received was detailed, with no additional fees after the job was done. Thanks so much for the reliable service, highly recommend.

Alyssa Willoughby

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Highly recommend. I recently had my 1 bedroom plus den painted. From the first phone call to the last email every part of the painting process was seamless. Each member of the TPH team was professional, timely and diligent. My condo looks absolutely beautiful and the paint change was exactly how imagined. The process of booking, identifying paint colours as well as preparing my home was stress free and planned accordingly. If you are looking for a reliable, professional, and talented painting experience- book asap

Todd Hofley

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Professional. Polite. Responsive. Great job!

Adnan Karavelic

Positive: Professionalism, Punctuality, Quality, Responsiveness

We hired PaintMyCondo to paint our 2 bedroom condo in June 2024. A company representative called us several days before the painting do discuss the selection of paints and colours. Ugur, the painter, contacted us the day before and discussed the start time. He showed up on time and did a great job. He left the place clean, and he even mopped the floor after he finished. We would highly recommend this company and Ugur and we'll hire them again.

Arjun Tiwari

Used them to paint 2 condos. Tulin was great beginning to end support. They are well priced for the service they provide. Ugur is an exceptional painter and keeps very sharp lines and super fast. He kept the job site clean and worked in an organized efficient manner. I would always hire them to paint in the future. Ugur is one of the best painters out there. I would 100% recommend paint my condo.